788wi Privacy Policy

This Privacy Policy ("Policy") is published by 788wi ("the Company", "we", "us", "our") and applies to all users ("you", "your", "the Player") who access, browse, register on, or otherwise interact with the 788wi platform at https://788wi.org, including all associated mobile-optimised pages and services (collectively, "the Platform").

788wi is committed to protecting your personal privacy and handling your data with transparency, integrity, and respect. We recognise that Pakistani players entrust us with sensitive financial and personal information every time they create an account, make a deposit, or place a bet. That trust is something we take seriously and work continuously to deserve.

This Policy describes:

• What personal data 788wi collects from you and how it is collected.
• The specific purposes for which your data is processed and the legal basis for each purpose.
• How long we retain your data and the conditions under which it is deleted.
• The circumstances under which we may share your data with third parties.
• The rights you hold over your personal data and how to exercise them.
• How 788wi protects your data against unauthorised access, disclosure, or loss.

By registering a 788wi account or continuing to use the Platform after this Policy has been brought to your attention, you confirm that you have read and understood this Policy and that you consent to the processing of your personal data as described herein.

788wi collects only the personal data that is necessary to provide you with a secure, compliant, and enjoyable gaming experience. The categories of personal data we collect are as follows:

788wi collects personal data through a variety of direct and indirect means, as described below:

• Direct Provision: Data you provide voluntarily when registering your account, completing KYC verification, contacting customer support, or updating your account profile settings.
• Automated Collection: Technical and usage data collected automatically through server logs, cookies, and similar tracking technologies as you interact with the Platform. See Section 09 for full cookie details.
• Third-Party Sources: Identity verification data from CNIC and document verification providers; financial data from payment processors such as JazzCash and EasyPaisa; fraud and AML signals from risk management service providers.
• Publicly Available Sources: In limited circumstances, 788wi may supplement your profile with information from publicly available sources for the purposes of regulatory due diligence.

You are not required to provide all requested data, but withholding certain categories — in particular identity and financial data — may prevent 788wi from completing your account verification or processing your transactions.

788wi uses your personal data strictly for the following purposes. We do not process your data for any purpose that is incompatible with these stated objectives without first seeking your consent:

• Registering and managing your 788wi account throughout its lifecycle.
• Verifying your identity and age (21+ requirement) in compliance with our KYC obligations.
• Processing PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank.
• Detecting, preventing, and investigating fraudulent activity, bonus abuse, and money laundering.
• Providing personalised game recommendations and promotional offers tailored to your activity profile — only where you have provided marketing consent.
• Monitoring your gaming behaviour to support responsible gaming interventions, including deposit limit alerts, cooling-off suggestions, and self-exclusion enforcement.
• Operating our customer support function, including recording and reviewing live chat and email interactions for quality assurance purposes.
• Complying with legal obligations, including regulatory reporting requirements and responses to lawful law enforcement requests.
• Improving Platform performance, game offerings, and user experience through aggregated and anonymised analytics.
• Sending essential account notifications such as deposit confirmations, withdrawal status updates, and security alerts.

Every instance of personal data processing carried out by 788wi is grounded in one of the following recognised legal bases:

• Contractual Necessity: Processing required to fulfil our contractual obligations to you as a registered 788wi player — including account management, transaction processing, and support services.
• Legal Obligation: Processing necessary to comply with applicable legal and regulatory requirements, including AML laws, KYC regulations, and responses to court orders or competent authority requests.
• Legitimate Interests: Processing carried out in pursuit of 788wi's legitimate business interests — such as fraud prevention, platform security, and internal analytics — provided those interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — in particular the sending of marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

788wi does not sell, rent, or trade your personal data to third parties. However, we may share your data with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary for the stated purpose:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the minimum financial data necessary to execute your requested transactions. These partners operate under their own privacy frameworks and applicable Pakistani financial regulations.
• Identity Verification Providers: Third-party KYC and document verification services receive identity data solely for the purpose of completing your account verification. All such providers are bound by data processing agreements with 788wi.
• Game Software Providers: Providers of casino games and sports betting infrastructure may receive technical usage data in a pseudonymised or anonymised form necessary to deliver gameplay functionality and audit game outcomes.
• Fraud and Risk Management Services: Specialist providers who assist 788wi in identifying suspicious activity, preventing multi-accounting, and monitoring for AML red flags receive limited technical and behavioural data for these purposes only.
• Regulatory and Law Enforcement Authorities: 788wi will disclose your personal data to competent authorities where required to do so by law, court order, or regulatory directive. We will notify you of any such disclosure where we are legally permitted to do so.
• Corporate Transactions: In the event of a merger, acquisition, or sale of 788wi's business or assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and provided with the opportunity to exercise your data rights beforehand.

Some of 788wi's service partners — including game software providers and certain technical infrastructure providers — are based outside Pakistan. Where your personal data is transferred to a country that may not provide the same level of data protection as your home jurisdiction, 788wi implements appropriate safeguards to ensure that your data remains protected to a standard consistent with this Policy.

Safeguards used for international data transfers include:

• Contractual data protection clauses incorporated into agreements with all third-party recipients of personal data outside Pakistan.
• Due diligence assessments of recipient countries' data protection frameworks prior to any transfer.
• Technical measures including encryption and pseudonymisation applied to data prior to cross-border transmission.

You may request further information about the specific safeguards applied to any particular international data transfer by contacting our support team at [email protected].

788wi retains your personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by law or regulation. The following general retention periods apply:

• Active Account Data: Retained for the full duration of your registered account plus a minimum of five years following account closure, in accordance with AML and KYC record-keeping obligations.
• Transaction Records: Financial transaction records are retained for a minimum of seven years from the date of the transaction, as required by applicable financial regulations.
• Customer Support Records: Live chat transcripts and email correspondence are retained for up to three years from the date of the interaction, for dispute resolution and quality assurance purposes.
• Marketing Consent Records: Records of marketing consent and withdrawal of consent are retained for five years to demonstrate compliance with applicable marketing laws.
• Technical and Usage Data: Log files and session data are typically retained for 12 months in identifiable form, after which they are aggregated and anonymised for analytical purposes.

When the applicable retention period expires, 788wi will securely delete or anonymise your personal data so that it can no longer be attributed to you as an individual.

788wi uses cookies and similar tracking technologies — including pixels, local storage objects, and session tokens — to operate the Platform effectively and deliver a personalised user experience. Cookies are small text files stored on your device by your browser when you visit a website.

The categories of cookies used by 788wi are as follows:

• Strictly Necessary Cookies: Essential for core Platform functions such as maintaining your login session, processing transactions securely, and applying your account preferences. These cookies cannot be disabled without preventing you from using the Platform.
• Performance & Analytics Cookies: Collect anonymised data about how players navigate and interact with the Platform, enabling 788wi to identify areas for improvement. These cookies do not identify you as an individual.
• Functional Cookies: Remember your language preferences, display settings, and game history to provide a more convenient and personalised experience on return visits.
• Marketing Cookies: Used — only with your explicit consent — to deliver promotional content relevant to your interests. If you have opted out of marketing communications, these cookies will not be active on your session.

788wi employs a comprehensive, multi-layered security framework to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our technical and organisational security measures include:

• TLS 1.3 encryption for all data in transit between your device and 788wi servers.
• AES-256 encryption for sensitive data stored at rest, including identity documents and financial records.
• Multi-factor authentication (MFA) options available for all player accounts to prevent unauthorised login.
• Continuous real-time monitoring of Platform infrastructure for intrusion attempts, anomalous access patterns, and data exfiltration indicators.
• Regular independent security audits and penetration testing conducted by third-party cybersecurity specialists.
• Role-based access controls ensuring that 788wi staff can only access player data where there is a clear operational need to do so.
• Staff training on data protection obligations and secure handling of personal data, conducted at onboarding and reviewed annually.

As a 788wi player, you hold a set of rights over your personal data. 788wi is committed to facilitating the exercise of these rights promptly and without unnecessary barriers. Your rights include:

• Right of Access: You may request a copy of all personal data 788wi holds about you. We will provide this in a structured, commonly used format within 30 days of your verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to Erasure: You may request that 788wi delete your personal data where it is no longer necessary for the purpose it was collected, or where you have withdrawn consent. Note that this right is subject to legal retention obligations — we cannot erase data we are legally required to keep.
• Right to Restrict Processing: You may ask 788wi to restrict processing of your data in certain circumstances, such as while a dispute about data accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or a contract, you may request that 788wi provide your data in a machine-readable format suitable for transfer to another service provider.
• Right to Object: You may object to processing carried out on the basis of legitimate interests at any time. You also have an unconditional right to object to the use of your data for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact our support team via live chat or email at [email protected]. We will acknowledge your request within 72 hours and aim to fulfil it within 30 calendar days. We may need to verify your identity before processing certain requests.

The 788wi Platform is strictly intended for adults aged 21 years and above. 788wi does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration process, and accounts found to belong to individuals under 21 will be immediately closed and any deposited funds returned.

Parents and guardians are encouraged to make use of parental control software to prevent minors from accessing online gambling platforms. We support responsible parenting initiatives and take our role in protecting young people seriously.

788wi reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. When material changes are made, we will notify you by email to your registered address and/or by displaying a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page will be revised whenever changes are made. We encourage you to review this Policy periodically to stay informed of how 788wi protects your data. Your continued use of the Platform after the effective date of any revision constitutes your acknowledgement of the updated Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 788wi handles your personal data, please do not hesitate to reach out to our dedicated support team:

• Live Chat: Available 24/7 directly from your 788wi account dashboard. This is the fastest way to reach us for routine data queries.
• Email: [email protected] — please use email for formal data subject access requests, erasure requests, or complaints, as this creates a written record for both parties.

We are committed to resolving any privacy-related concerns promptly and to your satisfaction. If, after contacting us, you feel that your concern has not been adequately addressed, you have the right to escalate the matter to the relevant supervisory authority in accordance with the laws of your jurisdiction.